You can check the status of your account online at any time. You will just need to take a few minutes to set up a My ACCESS account on the ACCESS Florida website. You can also check the status of your account by calling customer service at (866) 762-2237.
The system may ask you to change your user name during the initial selection process, if someone else already has that user name. However, once the system accepts your chosen user name, it cannot be changed.
You may have a recertification option in your My ACCESS account. However, that option may lapse, if you take too long to recertify. If you don’t see that option, you will need to enter your My ACCESS account and choose the “Apply for Additional Assistance” option.
Yes, whenever you are applying to have your account recertified you need to fill out the recertification application, regardless of how many changes there have or have not been to your household status.
You need to fill out a recertification application on or before the 15th day of your last month of benefits.
No, out of state benefits cannot be checked or transferred through the Florida ACCESS system.
You can choose the “Forgot Password” or “Forgot User Name” option on the log in page of My ACCESS and follow the steps to recover your information.
If you are approved, you should hear back within 30 days.
The length of time that benefits last varies from case to case, but is usually between 6 and 12 months.
You ACCESS Florida food stamp benefits will be put on an EBT card, which looks like a credit card. Simply swipe it in grocery store checkout lines as you would a credit card to use your benefits.